Terms and Conditions
All orders are COD unless you set up an
open account. All COD purchases are given a 5% prompt pay
discount. You may prepay with a credit card and receive
the 5% prompt pay discount and not be charged the $7.00
COD charge. We can establish net 30 credit for those customers
that have filled out our credit application and have been
approved.
To provide prompt service all repairs must
have a Return Authorization. All RA’s are good for
30 Days and subject to a $60.00 service charge. Our warranty
terms are for one year from date of purchase this includes
all units. Please send a check or credit card number with
your repair and we will include shipping. Otherwise, they
will be shipped COD and you will be charged a $7.00 shipping
fee.
Return your unit to:
TDM Audio Service
9001 Canoga
Canoga Park, CA 91304
Questions? Email Service at service@tdmaudio.com
or call our service department at 818-709-8700.
