We service what we sell. Factory service is available by shipping your unit to our factory in Southern California. Please make sure that you pack the unit carefully so it is not damaged in shipment. All units sent in for repair must be sent pre paid. We will not accept units that are sent COD.

Please be sure to include description of the problem along with your return shipping information and contact phone number. Allow two weeks for your unit to be repaired plus shipping time. We will do our best to make this time as short as possible.

Crossovers and Compressors sent in for repair are subject to a $60 flat fee repair charge.

Damaged units are subject to a $55 per hour plus parts.

Equalizers sent in for repair are subject to a $55 per hour plus parts.

IMPORTANT! Please read our Terms and Conditions for repairing units.

Return your unit to:
TDM Audio Service
9001 Canoga
Canoga Park, CA 91304

Email Service at service@tdmaudio.com